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Technical Support Representative

Job LocationBirmingham Airport
EducationNot Mentioned
Salary£30,000 - £30,800 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Technical Support Representative12 month FTC - maternity coverTerritory will cover Midlands (east, west and south) to Oxford area or M4 strip up to Reading. Furthest location is probably Ilfracombe and Plymouth to the Southwest and South-West WalesUp to £30,800 + £850 monthly car allowance + bonus and other benefitsMon – Fri, 37.5 hours per week. Core office hours are 08.45 – 17.00 My client, a global diagnostics company, have a rare opportunity for a Technical Support Representative to join their team. Responsibilities of the Technical Support Representative will be:• Visit customer premises to provide technical support• Deal directly with technical customer telephone and email enquiries• Install, Validate and Calibrate customer instrumentation on site• Understand and demonstrate various software products• Promotion and sales, where appropriate of products and services• Provide assistance with technical information for customers• Regular National and International travel required• Create, maintain and improve procedures within the Company’s ISO 9001 Quality Management System for the Technical Department• Requirement to work to GMP • Contribute to departments PDP• Organise the calibration and maintenance of sales equipment within the UK Office. The purpose of the role is the promotion of sales, including my client’s products and services to new and existing customers. You will be responsible for seeking out new business and maintaining existing business. There will also be a requirement to providetechnical support to customers in UK and Ireland.The ideal candidate for Technical Support Representative will have:• A BSc or equivalent in Biomedical, Clinical Sciences or Microbiology or any other Scientific degree • Current driving licence • Detailed understanding of the bacterial endotoxin assay • Knowledge of pharmaceutical and medical device industryIf you are an experienced Scientist who is looking for a more commercial role or to dip your toe into a sales post for 12 months, then please apply now!

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