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Team Leader

Job LocationBirmingham Airport
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeNot Mentioned

Job Description

PURPOSEYou lead the floor team, coordinate service and champion the guest experience. You are a brand and standards ambassador and always leading by example.KEY RESPONSIBILITIES

  • To take ownership for the overall service on the floor, oversee all sections and ensure service is consistently delivered to standard
  • Fully knowledgeable about your lounge, product availability, lounge capacity and your people
  • Monitoring and helping achieve standards of hygiene within the lounges from the kitchen to the toilets
  • Pride in yourself and your team complying with the No1s uniform and grooming policy
  • Setting an example to your team by engaging with guests in a professional and welcoming way
  • Lead the floor team to success by providing regular feedback, working with the team to ensure their personal development is a focus and building a No1 community
  • KEY ATTRIBUTES
  • Clear and concise communicator
  • Excellent organisational, prioritisation and time management skills
  • Confidence in leading a team
  • Professionalism
  • Ability to lead and make decisions under pressure
  • Driven by delivering great service
  • EXPERIENCE REQUIRED
  • Minimum of 1 years

    Keyskills :
    Management Ownership Time Management Lounge Priitisation

  • APPLY NOW

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