Technical Consultant

Job Description

* Competitive Salary* Great Company Benefits* Opportunity to be a part of large projectsSenior Infrastructure Engineer - Warrington - £35,000 - £50,000/annumWhy Join UsOur Client is a well established and successful technology company, operating within markets at the forefront of transformational change. They embody a culture of innovation, both in what they do and how they do it.Our Clients growth provides a great opportunity to develop your career and diversify roles to suit your strengths, interests and ambitions.The RoleAs a Senior Infrastructure Engineer you will be required to act as the lead technical resource on implementation projects of our wide range products for current and future customers.To fulfil the role, we expect you to have a broad and extensive technology background and a proven history of delivering projects to a wide range of customers in a fast-paced environment where you will be dealing with multiple objectives.This position provides a comprehensive learning and development programme to develop the role holder to become a subject matter expert of the products and strategy.Once you have become familiar with our products, you will also support pre-sales activities such as product proof of concepts and support our Sales function to help craft customer solutions based on our products and services.This is an exciting opportunity for an experienced Technical Consultant keen to learn new skills and expand your technical expertise into customers across many sectors. Make a mark and be part of an ambitious and growing team delivering innovative productsand services.Responsibilities* Managing end to end implementations of the wide ranges of products from the solution design phase, implementation and customer hand over* Engaging with customers on a daily basis and helping them understand what is required for successful deployment of their products* Day-to-day running of multiple assignments, both remotely and on-site* Ensure delivery of project scope within agreed timescales and budgets* Identify any risks or issues and ensure they are reported in a timely manner so they can be managed to a resolution* Deliver user support, education and training* Become a subject matter expert for all products and contribute to the creation of best practices, documentation, knowledgebase content, testing, R&D and process* Strive to do the "right thing", not just the "easy thing", and have a flexible, "can-do" approach to work* A passion for delivering customer excellence and a willingness to go the extra mile* Must be able to work proactively and take ownership & responsibility* Must be prepared to work outside the normal working hours on occasions to complete some specific projectsKey Skills and Experience Essential* Minimum 5 years experience in a Technical Support or Technical engineer* Exceptional communication skills, written &* Strong presentation, communication, organisation, multitasking and time management skills* Excellent prioritisation skills* Excellent understanding of complex IT Infrastructures* Strong knowledge of at least one Server architecture (Windows, Linux, Oracle, IBM etc)* Knowledge of Microsoft SQL including administration, installation and troubleshooting* Knowledge of Microsoft Active Directory management including Group Policy* Strong knowledge of at least one Virtualisation technology (VMware, HyperV etc)* Basic understanding of networking devices and principles* Experience of owning solution deployments throughout their lifecycle* The ability to work to deadlines with a high level of attention to* Self-motivated and passionate in overcoming obstacles to drive* A strong customer centric approach* Previous experience working directly with customers* Proven experience in building strong and professional relationships with key clients staff, partners and internal colleagues* Ability to create technical documentation such as solutions designs and network diagrams* Solid problem solving and consultative skillsDesirable* SQL experience including complex queries & SQL scripting* Experience supporting infrastructure on Amazon AWS or Microsoft Azure* Good understanding of IT Security principles* To assist or complete any other additional adhoc duties which may be required in* Scripting experience in PowerShell or Bash, or* Previous experience working for a software developer* Previous experience of software delivery and/or delivering project services to multi-client environments* Previous experience deploying or supporting ITAM or SAM Solutions* Appreciation of Apple Mac, Linux and Unix operating systemsThe benefits of working for usWere committed to creating a workplace where everyone is respected, our differences valued and people can be themselves without exception.As part of our mutual investment in our employees, we also enjoy some great benefits as standard:* Competitive annual leave with an optional additional holiday-buy* Bupa private medical care, with options to include* Babylon which provides access to a remote GP 24/7.* Total-earnings Pension* Company Perk and Discount* Free on-site facilities, parking, electric vehicle charging and* Branded company polo* Regular social events