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| Job Location | Birchwood, Warrington |
| Education | Not Mentioned |
| Salary | 32,000 - 32,001 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Network and Telecommomunications SMEWFH/Office based - WA3 6UTOur client - an international business procurement outsourcing solution provider, are experiencing incredible growth and as a result are looking for an addiitonal member to join the Infrastructure team.This role is responsible for the overall support of all network, fixed and mobile telecommunications services as well as vendor and contract management of network and telecoms providers. This includes management of the suppliers who support these servicesand the day to day performance and production maintenance of all our network and telecommunication systems across each of our sites (including billing and production support).Essential experience: * Specialist knowledge of multinational telecoms provision, and support* Clear Understanding on ITIL principles.* Solid understanding of Incident, Problem, Change and Release management processes. * Awareness of budgets and cost control processes.* Extensive experience of defining Network and Telecommunications support models.* Ability to maintain clear and focused thinking under stressful/high pressure situations.* Experience of managing in-house and outsourced support teams. * Ability to translate technical information into business terminology to ensure the business are clear on the technical impact of any application issues to their operations. * Technical experience of supporting key Network and Telecommunications such as but not limited to on-premise infrastructure including data centres, cloud partners, network circuits including Wide Area Network, Local Area Network, mobile, telephony, video conferencingand network services delivered into all our local offices. * Stakeholder management across all levels within our organisation including to board level. * Excellent vendor management capabilities including extensive experience of deploying and managing suppliers to a formal supplier relationship management model. This includes the ability to define and manage suppliers to contractual obligations and SLAs. * Strong verbal, written communication skills.* Strong decision-making skills especially under high pressure situations such as incidents. * Extensive experience of managing the lifecycle of a Network and Telecommunications. * ITIL Foundation. * Ability to keep updated on technology trends and solutions being developed in the Network and Telecommunications arena.Desirable: * ITIL Practitioner
Keyskills :
ITILchange and processNetwork and telecomms