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Administrator

Job LocationBirchwood, Warrington
EducationNot Mentioned
Salary£17,000 - £20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Tennant Referencing Advisor £17 - £21k basic Warrington (Birchwood) Working Hours Monday - Thursday 9am - 5.30pmFriday 9am - 5pmSoutham Selections are currently working with an award winning company who deal with the back office support for rental agents / landlords and tenants.They have been established for over 12 years and they are going through some growth and want to take on a strong Customer Service Advisor who canThe role:You will be supporting theTenant Reference Department by assisting letting agents, landlords, and tenants in line with the company’s internal processes. The job purpose is to provide excellent customer service whilst obtaining references by contacting ourtenants referees over the phone. You will also be required to engage with any referee to determine if our company can support them in anyway.About you;You need to be a team player who is able to build rapport with clients whilst providing a professional service at all times. You don’t need experience working within a lettings industry as long as you have a great work ethic and attitude.

  • A great track record of meeting, and exceeding, KPI targets.
  • You will also be a fast learner, able to demonstrate customer care
  • Confident in working in a fast paced and target-driven environment.
  • Good attention to detail - both verbal and written
  • Highly organised
  • Ability to work in a team and on own initiative
Key Responsibilities:
  • Building a strong rapport with agents, landlords and tenants
  • Managing your own workload on a day to day basis
  • Prioritising your workload
  • Confidence to manage your busy workload and resolve any issues professionally.
  • Obtaining references over the phone
  • Seek out opportunities for new business with new referee’s
If you think this is the role for you, apply now

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