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Customer Services Advisor

Job LocationBilsthorpe
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Services AdvisorLocation: Bilsthorpe, NottinghamshireSalary: Competitive, DOEContract: Full time, PermanentEnva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland.With sustainability at the forefront of its proposition, Enva recovers a broad range of hazardous and non-hazardous waste materials for re-use in manufacturing and for energy conversion, as well as providing a complete portfolio of water and waste water services.Our site in Nottinghamshire, Enva England Specialist Waste Ltd, is the largest provider of hazardous waste collection services to the UKs motor vehicle franchise network. Offering a wide selection of services, we are the total waste partner to a variety of industry sectors.Customer Service Advisor - The Role:To deliver an industry leading level of customer service to all ENVA customers and partners.Acting as first point of contact to handle all incoming customer enquiries via phone and email across multiple waste services, whilst always maintaining a customer centric approach with every interaction.Customer Service Advisor - Key Responsibilities:

  • Act as first point of contact for incoming calls - ensuring a warm, engaging and polite introduction
  • Maintaining and building rapport with customers, understanding their needs and managing customer

    Keyskills :
    Customer Service Management Administration Communication skills Interpersonal skills

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