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Service Desk Analyst

Job LocationBatheaston
EducationNot Mentioned
Salary£20,000 - £30,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have an exciting new opportunity to join a Wiltshire based IT team within an ITsupport role, this role is the perfect fit for someone who has experience within a 1st line support role looking for growth within a new environment.Your main duties will be responding to calls and emails across customer issues and queries, responding to tickets, raising issues to the correct priority levels, covering a small range of infrastructure tasks and administration.What we are looking for from you:

  • Prior 1st line support experience
  • Technical knowledge of Office365
  • Technical knowledge of ITIL
  • Technical knowledge of Active Directory
  • Clear and professional communication skills – verbal and written
What we can offer:
  • Generous pension scheme
  • Annual team bonus
  • Flexible working (hybrid)
  • Great opportunities for career progression & growth within the company
If this role matches what you are currently looking for then…..APPLY FOR THIS ROLE AND EMAIL YOUR CV TOOR CALL ON

APPLY NOW

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