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Job Location | Astley, Tyldesley |
Education | Not Mentioned |
Salary | £25,000 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Are you an experienced IT Support, looking for a great company close to Leigh town centre that is continuing to grow and win awards Would you like a career with a company that values, rewards and develops its staff If so, this could be the rolefor you. There is a salary of up to £28,000 and benefits including free parking, bonus scheme, pension scheme, childcare vouchers and holidays that increase over time along with regular staff rewards and social events. The company offers superb prospects andan excellent working environment.What will you be doing as an IT Support:Working as part of a small IT team, you will be providing technical support to maintain the companys computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity.Duties will include:* Providing technical assistance with computer hardware and software for around 140 users onsite * Resolving issues for staff via phone, in person, or electronically* Logging bugs and enhancement requests * Monitoring of server farms and performing general maintenance * Liaising with 3rd party suppliers to ensure issues are resolved quickly and efficiently * Performing hardware and software installations, configurations and updates as needed* Performing general maintenance functions on the companies ERP * Creating and maintaining tips and tricks solutions for online database and web sites* Providing introductory training for company productsWe would LOVE to hear from you if you have the following skills and experience:* Strong experience in a similar IT support role, ideally with experience of face to face support* A working knowledge of Windows 10, Mac OS and Microsoft Office* Experience of Veeam, VM Ware, Horizon would be beneficial as would PLSQL, SQL and VBScript* Excellent customer care and communication skills* Positive attitude* Ambitious and keen to develop in the role for the future* Excellent customer care and communication skillsWhat will you get in return for your work as an IT Support* A salary of £25,000 to £28,000 depending on experience* 21 days holiday + bank holidays + birthday day off, rising to 24 days + bank holidays (including birthday)* Annual bonus based on company performance* Free parking* Pension scheme* Regular staff rewards and social events* Staff discount* Support for your charity work* Staff referal bonus* Great career prospects* Fabulous working environment with a real family feel where everyone works well togetherTo applyIf this sounds like an IT Support role you would love, please email your CV todayWe aim to respond to all successful applications within 2 days. If you havent been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positionsyou see. We apologise that we are unable to contact everyone in person and thank you for your interest.