Customer Service Coordinator

Job Location	Astley, Tyldesley
Education	Not Mentioned
Salary	24,000 - 27,000 per annum, negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Contract , full-time 6 months

Job Description

Role: Customer Service CoordinatorDuration: 6-month fixed-term with potential for longerLocation: Manchester (M29) with ParkingHours: Monday to Friday (flexible between 7am - 5.30pm)Salary: £24-27kWe are currently recruiting a customer service coordinator to join a fast-paced PLC business. This is an exciting opportunity to join a friendly and fun team.The key accountabilities of the role are:

Telephone and email contact to and from customers
Timely response to customers enquiries, queries and complaints in an efficient and professional manner
Proactive planning and tracking orders to completion
Cost effective dispatch planning of all customer orders through active liaison with commercial, operations and transport teams
Scheduling and rescheduling orders whilst utilising haulage fleet effectively
Compiling and maintaining accurate records as required
Communicating effectively with commercial and production teams and also haulage partners

The key skills required for this role are:

Excellent customer service skills
The ability to manage multiple tasks and work to a high level of accuracy
Excellent IT knowledge
Ability to work under pressure with and be adaptable in a fast-changing environment
A good eye for detail with excellent written and communication skills
Ability to work with a small team
Be able to work on own initiative, but also to take direction when required

Sound like youLooking for a quick start contract role that could offer longer term opportunities.. apply today

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