London Jobs |
Manchester Jobs |
Liverpool Jobs |
Nottingham Jobs |
Birmingham Jobs |
Cambridge Jobs |
Glasgow Jobs |
Bristol Jobs |
Wales Jobs |
London Jobs |
Manchester Jobs |
Liverpool Jobs |
Nottingham Jobs |
Birmingham Jobs |
Cambridge Jobs |
Glasgow Jobs |
Bristol Jobs |
Wales Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Ashburton |
Education | Not Mentioned |
Salary | £24,095 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Age UKs National Advice Line is recruiting for Information & Advice Advisors.Our team provide a vital service available to older people and anyone seeking advice to support an older person in need. Our team of trained Advisors are dedicated to providing accurate, impartial and comprehensive information and advice to help supportthose in later life.In height of a UK housing and energy crisis, many older people in the UK are in desperate need of advice and support. Due to the growing demand of this fantastic service, we are recruiting for some Information and Advice Advisors to join this friendly andsupportive team.If you are looking for an exciting and fulfilling career with a large National Charity that challenges injustice and makes a real difference to older people across the country, then we would love to hear from you!The successful post holder will have excellent communications skills with the ability to provide accurate, often complex information in a clear and empathic way, offering advice over the phone and by email. In this role you will receive several weeks of extensive specialist training based on the current legislation relevant to older peoples rights and welfare, enabling you to offer an in-depth advice service to phone and email enquirers from across England. Youwill help them to understand and implement their legislative rights in areas such as community care, housing, income and benefits and many other issues related to later life.This role offers hybrid working between home and either our Blackpool office, surrounded by excellent amenities or our Ashburton office, situated on the edge of the beautiful Dartmoor National Park. Our team work from the office at least 1 day aweek, but that can be more if you prefer.Must haves:* Excellent active listening* Excellent oral and written communication skills* Proficient in the use of IT e.g., Microsoft Office applications including Word, Excel, Teams, and SharePoint* Previous experience of using multiple IT systems including CRM and other applications at the same time* Ability to handle and present clearly and concisely large amounts of subject knowledge, often of a complex nature, both orally and in writing* Accurate and attentive to detail* Calm, empathic, compassionate* Committed to providing a high quality service* Committed to a team working approach.Great to haves:* Experience of providing information and advice on the telephone or face to face* Experience of working with older peoples issues* Experience of working with social care/benefits* An academic qualification at degree level.What we offer in return