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| Job Location | Ashburton |
| Education | Not Mentioned |
| Salary | 20,519 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Age UKs Telephone Friendship Service is recruiting for Friendship Coordinators to join our growing team! Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weeklycalls from our trained volunteers, Age UKs National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measuresare upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so youll need to be comfortable spending a lot of time on the phone and communicating by email. Youll also need to be passionateabout supporting older people and have a good understanding of older peoples needs.This role can either be based at our office in Blackpool, or in Ashburton Devon. The team is split across these two locations. You must have a suitable space to work at home (all IT equipment will be provided). The role offers a hybrid model of home and office based-working, so you will need to be withina reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly to work.This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.You will have:
Keyskills :
AdminCall CentreCustomer ServiceEmpathySafeguarding