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Service Delivery Co-Ordinator

AVjobs Ltd
Job LocationYeadon
EducationNot Mentioned
Salary21,000 - 26,000 per annum, negotiable, inc benefit
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The OpportunityDue to excellent company growth and expansion, our client is seeking two candidates to join their busy Service Delivery Team, to manage the delivery of services into customers.With a focus on giving the best possible experience to customers, you will take ownership and manage delivery, supply, and installation planning of our technology solutions mainly into the education sector.The successful candidates will join an existing team, led by the Office Manager, and work closely with the Education Technology Consultants, finance department and others.Key Responsibilities:

  • Order processing
  • Liaison with suppliers
  • Management and organisation of projects
  • Customer service
  • After sales care
  • Activity Reporting
Based in Yeadon, close to LBA, salary is £21k-£26k doe plus benefits. The position is full time - hours 8.30 a.m. to 5 p.m.Your skills and experienceExperience working as part of a team
  • Strong communicator (both written and verbal)
  • Excellent organisational skills with a flexible approach to responsibilities.
  • Manage multiple priorities simultaneously
  • Excellent telephone manner including exceptional levels of customer service
Desirable Experience
  • Working with CRM system
  • Working with Sage Accounting
  • Knowledge of Education sector
  • Knowledge of Audio-Visual and/or technology sector
  • Good geographical knowledge of the UK
You will be supported to undertake professional development and training opportunities as part of a personal improvement plan, and also encouraged to work closely with other departments to improve your understanding and effectiveness.The OrganisationOur client is a successful Technology company who have grown organically and by acquisition. They are passionate about delivering the BEST experience to all of their customers every time. They are a lively team who love to work and deliver their best. Thisis NOT a call centre role.The RecruitersAV Jobs are the UKs No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time.

Keyskills :
CommunicationCustomer ServicesProblem SolvingTelephone MannerService delivery

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