Credit Controller

Job Description

Credit Controller – Hybrid, Yeadon Leeds - £23-26K + BenefitsBibby Financial Services have an exciting opportunity available for a reliableCredit Controllerto join our team. This role is on a hybrid contract in Yeadon Leeds. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of£23,000 - £26,000 per annum plus benefits.We’ve supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.Why usWe’re in the business of relationships. Whether working together or supporting our clients, that’s what makes us stand out from the crowd.We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.We empower our colleagues to be themselves and grow in the way they want – we believe in them and celebrate their success.As our Credit Controller, we will reward you and your hard work with:

• Private healthcare for you and your family
• Company pension scheme
• Wide range of flexible benefits, such as gym membership, technology, or health assessments
• Access to an online wellbeing centre
• Range of discounts from many businesses
• 25 days holiday which increases with service and options to buy or sell more
• Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

As ourCredit Controller,you will ensurethe security and profitability of Bibby through efficient and effective credit control of a portfolio of clients.You willestablish and maintain a professional and efficient relationship with their allocated portfolio of clients.Your responsibilities as our Credit Controller will include:

• To manage, and be responsible for, his/her own case-load of files on a daily basis, contacting customers by both telephone, letter and email.
• Be a strong team player who proactively provides support across teams
• To report problem cases to the Collections Manager
• To ensure the profitability of Bibby through efficient and effective credit control of a portfolio of debtors
• To establish and maintain a professional and efficient relationship with their allocated portfolio of debtors.
• To provide excellent standards of customer service.
• To ensure that all relevant legislation and procedures are adhered to and complied with, including Data Protection, Consumer Credit Act and the Financial Conduct Authority.
• To ensure that security is maintained at all times within the systems operated by the company
• Ensure that the application of the strict Provisioning policy in all cases across a portfolio of debtors through efficient and effective Credit Control.

What we are looking for in our ideal Credit Controller:

• Experience in a collections environment, particularly collecting on Business to Business lending
• Experience of working within the Financial Services Sector
• Communication skills - Maintain high level professional conduct with internal and external customers via face to face, the phone, email and in written communication
• Manage credit control of debtor portfolio whilst providing a high level of customer service + protecting Bibby’s interests at all times
• Listen and interpret information - Good listening skills, understand how and when to action information, to the appropriate person
• Provide excellent customer service
• Attention to detail

There’s no place quite like BFS and we’re proud of that. It’s all down to our colleagues - they make us the business with which every SME wants to partner.If you would like to join us, please click‘Apply’ today to be considered as our Credit Controller– we would love to hear from you!Were absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.We reserve the right to close applications early. No agencies, please.