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Call Centre Customer Service Advisor

Quest Employment
Job LocationWincham
EducationNot Mentioned
Salary£9.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Insight Employment are seeking a Customer Service Advisor for a call centre in the Northwich area for a logistics company of ours for immediate starts.The Role: -As a Customer Service Advisor, you will be taking in bound calls from customers regarding general order issues, booking delivery dates/ changing dates, dealing with complaints and delivery issues.Requirements: -

  • Must have previous Customer Service experience
  • Strong communication & administrative skills
  • Professional telephone manner
  • Attention to details
  • Ability to work pressure
  • Empathy & rapport skills
  • Computer literate
  • Must have good Wi-Fi connection (in the event of lockdown)
    • The role is office based, but you must have good Wi-Fi connection at home in the event of lockdownHoursMon - Fri 08:00 - 17:00 with 30 minutes for lunchRates£9.50 per hourUnfortunately, due to the high number of responses we receive it is not always possible to respond to every application. If you do not hear back from us within 7 days please assume that you have been unsuccessful on this occasion. We will however retain your details on file and may contact you should another suitable vacancy arise.

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