Quality Assurance and Sales Administrator

Job Location	Whitehouse Industrial Estate
Education	Not Mentioned
Salary	£40,000 per annum, negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Quality Assurance Representative and Sales AdministratorReporting to: UK General ManagerLocation: Runcorn, CheshireWorking hours: 9 - 5pm (Mon - Fri)Package: c£40k (neg) + bonus + bensCompany Overview:Opportunity to join a world leader in the development and manufacturing of state-of-the-art, whole blood, point-of-care and critical care analysers, a business that also provides the biotechnology industry with the most advanced instruments for cell culturemonitoring. One of the fastest growing in vitro diagnostic companies in the world whose biosensor technology is incorporated in products ranging from handheld meters for glucose point-of-care testing to critical care whole blood analysers designed for rapidmeasurement of over 20 analytes.With ongoing pioneering technological innovation and continuous new Product Development, this business is at the forefront of their industry.Job Summaryand/or Key ObjectivesQuality Assurance Representative

Responsible for development and maintenance of the ISO 9001:2015 Quality Management System working closely with UK General Manager, EU Quality Team, UK Support Manager, Financial Controller and National Sales Manager to improve and/or develop SOP’s andto drive continued improvements to customer satisfaction level.
Continuous monitoring of Quality Tickets raised via the Ticket Management System
Continuous monitoring of Customer Dissatisfaction levels and identification of improvement initiatives together with functional managers
KPI reporting in line with Quality Objectives

Sales Administration

Responsible for managing all cost proposals and review for tender submissions, review of all tender submissions prior to UK GM Sign off.
Responsible for managing all mini competitions via Managed Service Providers and NHS Supply Chain
Responsible for obtaining quotations from 3rd party suppliers e.g. Bio Asia for BioConnect licensing costs
Responsible for keeping information updated on portals for tenders & mini competitions
Responsible for timely submissions of all tenders
Project Management for SharePoint as an internal resource
Provision of training for all UK employees on various elements of SharePoint relative to individual roles.
Involved in the development and ongoing commitment for the companies Corporate Social Responsibility (CSR) strategy working with UK General Manager, EU Quality Team, Financial Controller, UK Support Manager and National Sales Manager

Reporting Relationships

Reports directly to the UK General Manager
Interacts with all levels of Sales, Support, Finance and EU QA
Interacts with customers and suppliers both via the telephone, email and onsite visits where required.

Expectations:It is expected that time is allocated appropriately between the responsibilities of the QAR and Sales Administrator, typically 50% of available time to each, although this may differ throughout the year depending on the demands of the business.Requirements:

ISO 9001:2015 Implementation and internal auditing training
Ability to prioritise workload and operate under pressure
Experience of working with intranet database systems for document control; SharePoint experience is preferable
Demonstrable Microsoft Excel skills
Attention to detail

Keyskills :
Quality AssuranceTender SubmissionsISO 9001

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