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Job Location | Westbrook, Warrington |
Education | Not Mentioned |
Salary | £11.28 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
On behalf of our client Schneider Electric, We have an exciting new opportunity for a Field Service Coordinator to join our Order Processing team within the Warrington Gemini Office.Supporting our Field Service Operational teams this role requires a highly motivated candidate with an attention to detail and good commercial awareness. Able to meet tight deadlines, facilitating our service teams with financial and operational data to serve our customer base. You will work with all data for our back of house service delivery from order input through to Invoicing providing great customer service throughout.Shifts: 37.5 hours/week8.30am - 5pm Monday - Thursday.Friday is 8.30am - 4.30pmPay: £11.28/hourIn this role the successful candidate will:* High quality commercial acumen, regular review of sales forecasts against monthly target* Attention to detail and 100% data accuracy* Ability to work as part of a team or off their own initiative* Able to multitask and keen eye for detail* Ensure 100% invoicing within SLAs on a monthly basis* Ensure contracts are processed correctly, identifying specific customer requirements within the SLA* Process small works orders, liaising with suppliers, ordering parts and obtaining delivery dates and PODs* Ensure supplier invoices are correct against PO raised* Liaise with internal teams in regards to service delivery.* Participate in debt reviews and ownership of allocated debt issues, investigating and resolving within a timely manner* Resolve customer issues within a timely manner Requirements:* Educated to GCSE level or equivalent in English and Maths (Grade C or above) is required* At least 2 years experience in a similar role/in a customer-focused environment would be required* Ability to work independently and as part of a team* Proficient in Microsoft Office programs including but not limited to Word, Excel and PowerPoint* Previous SAP and CRM system experience is desirable* Salesforce* Purchase Ledger Experience Required skills
Keyskills :
CRM Purchase Ledger SAP customer services