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1st Line Support

Talos
Job LocationWestbrook, Warrington
EducationNot Mentioned
Salary£20,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Talos360 - Where Innovation Meets Exceptional Service!At Talos360, were not just a market-leading B2B talent software product; were a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our clients with a superior wayto attract, engage, recruit, hire, and retain top-tier talent. Recently certified as a Great Place to Work and acclaimed with high-profile tech awards, Talos360 is on the cutting edge of innovation.Position: 1st Line SupportLocation: Warrington Office - WA5 8WDType: Full-TimeSalary: £20,000.00 - £24,000.00 + BenefitsWhy Talos360

  • Award-Winning Culture: Talos360 has been recognised for its excellence in both product innovation and workplace environment. Join a team thats passionate about what they do and values your contributions.
  • Training and Development: As a Customer Help Desk Consultant, youll receive comprehensive training on our processes, products, and services. We invest in your success, expecting only a can-do attitude, problem-solving motivation, and acollaborative team spirit in return.
  • Flexibility and Trust: Work from our modern Warrington office or enjoy the flexibility to work from home when needed. We trust our employees to deliver exceptional results.
  • Positive Team Culture: Join a close-knit, high-performing team with a culture defined by positivity, friendliness, helpfulness, openness, and transparency. Youll be part of an environment where problem-solving, client support, and taskcompletion are celebrated.
What Were Looking For:
  • Excellent Communication Skills: Strong written and verbal communication skills are essential for success in this role.
  • Strong IT Skills: Microsoft Office and generally tech-savvy
  • Attention to Detail: Work at a fast pace with an acute attention to detail, always striving for excellence.
  • Continuous Improvement: Be open to finding better ways of working and supporting our customers.
  • Problem-Solving Enthusiast: The key to success in this role is a genuine love for problem-solving, helping clients and colleagues alike.
Perks and Rewards:
  • Engagement Matters: Engaged employees deliver exceptional client solutions. Enjoy discounted perks, regular team rewards, and exciting business events as part of our vibrant culture.
Apply Now:If youre seeking success, aiming to make a difference, and want to be part of a stable, growing, and developing business where you can thrive, apply now to become our Customer Help Desk Consultant. Lets see if were a perfect match!Visit our careers page at [Insert Application Link] to submit your application. Elevate your career with Talos360!

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