Transport Manager / Operations

Job Description

Position: Transport / Operations / Logistics ManagerLocation: Heathrow Airport Area, UB7 0EXType: Full Time - PermanentIndustry: Same Day & Dedicated Courier / Transport / LogisticsSalary: £35,000 - £45,000 (Dependant on experience).GPS Logistics are an independent dedicated courier / logistics company based in new offices opposite Heathrow Airport. We provide a very thorough, efficient and high level of service to all our clients. Including bespoke solutions and problem solving, at a very fast pace.The applicant will be fully responsible for the entire operations within the business and must have experience within the bespoke side of same day, dedicated courier / transport / freight sector, where attention to detail and service is paramount.You will be fully responsible to manage and delegate work to a great team of 5 x employees.This job is not for the faint hearted - It can be very fast paced at times and requires focus, attention and a very strong eye to detail at all times. (But the right person will be rewarded for their hard work).We are willing to wait for the right person!Main Responsibilities:

• Fully responsible for all operational matters within the company.
• All procedures and processes followed within statutory requirements including the provision and maintenance of a safe working environment.
• Attention to detail required in order to ensure the customer has a seamless service and drivers are fully aware of their instructions.
• Excellent problem solving skills, must be able to make quick decisions in a pressurised environment.
• Experience and competent in Microsoft Office packages and computerized software systems.
• Managing customers, drivers and contractors direct via phone, email and face to face.
• Promote and maintain relationship with internal and external partners, suppliers and clients to ensure a continual development of service and service levels.
• Implement company policy and procedures by ensuring staff have the necessary qualifications and expertise to carry out their roles.
• Vehicle maintenance planning & fleet management.
• Handle out of hours calls when necessary. (Must be flexible).
• Select, train, motivate, appraise to develop and manage personnel to achieve total customer focus.
• Ensure problems and or difficulties which arise are dealt with promptly and in a professional and business-like manner.
• Assist with company growth and identify business opportunities.

Benefits:

• Genuine career progression
• 28 Days Holiday
• Company pension
• Bonuses
• Company mobile phone
• Company Laptop
• On site parking

Requirements:

• Minimum 2yrs Transport / Operations / Freight Management experience.
• Knowledge of all vehicle weights and dimensions from small vans to Artic lorries.
• Strong maths / calculation skills in order to work out volumes and sizes
• High customer service levels.
• Strong eye for detail
• 5 year checkable work history
• DBS check will be required.
• Full UK Driving License (Max 6 points for insurance purposes).
• MUST live within 30mins travel to UB7.

We are looking for someone who is very committed, flexible and has the knowledge and professionalism to manage and grow within our company.If you genuinely feel you have the skills, drive and determination for this fun and fast paced job role, where you can make a difference and build upon your experience, then we look forward to receiving your application.Strictly no recruitment agencies.Required skills

• Couriers
• Haulage
• Logistics Management
• Management Skills
• Microsoft Office
• Transport
• Delegate Management
• Freight Transportation
• Freight Forwarding