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Job Location | Walsall |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time or part-time |
We now have some fantastic opportunities for Customer Service Specialists to join the Team in the RAC Breakdown Assistance Centre, located at our iconic Walsall HQ.You will be taking calls from our amazing customers who require RAC breakdown support, whilst providing an outstanding customer experience. This role is critical to ensure all customer breakdowns are logged with accurate information and the customers needsare met to the highest standards.If you are looking to join a large, well known UK brand, who focus on both putting the customer first and colleague development, this could be the role for you. RAC can offer a wide range of exciting opportunities to kick start building your career and helpgain exposure across a range of sectors. We are looking for new Orange Heroes to join our family and become part of our 125-year success story.We have both part time and full time roles available. For full time you will be working 5 days out of 7 on a rota basis (including bank holidays and weekends), 35 hours per week, between the hours of 06.00am and 11.30pm, youll provide a responsive, consistent,and high-quality telephone service, providing emergency breakdown service and handling queries. You can expect to earn £18,416 + £600 joining bonus + OTE, then working your way through our renowned careers and development programme with the potential to earnup to £24,980 + OTE.Key Accountabilities