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1st Line Support Assistant

Kelly Services
Job LocationWalsall
EducationNot Mentioned
Salary£25,000 - £27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

My Walsall based client is looking for a 1st / 2nd Line Support Assistant to assist the IT Manager in network and desktop support along with any ongoing development projects across the business. You will support teams with any troubleshooting queries orissues they may be experiencing such as laptop or desktop hardware issues, phone systems, desktop or windows, servers and patching or mobile phones.Benefits:

  • Salary up to £27,000
  • 3% pension contribution
  • Free onsite parking
  • 29 days holiday
  • Hours of work: Monday to Friday 9am -5pm, some flexibility needed as per business needs
  • 35 hours per week
You must have at least 1 years experience of working as an IT Support Assistant or IT Administration. This is an onsite position based in Walsall but you must have a driving license to be able to get to their other local offices quickly, ifneeds be, so access to own vehicle is a must!Skills/Experience Required:
  • Microsoft 365 and Office 365 including associated packages.
  • Microsoft Teams administration.
  • Windows Desktop Operating systems.
  • Microsoft Server 2016 onwards administration.
  • Hardware installation and maintenance of Desktops, Laptops and Servers.
  • Exposure to and knowledge of Virtualisation environments.
  • Enterprise WiFi administration.
  • Backup systems both local and in cloud.
  • Systems security.
  • Knowledge of network infrastructures.
  • Familiarity with some Linux Servers administration.
  • Firewall Administration and connectivity.
  • VOIP telephony administration.
  • Exposure to administration of MS SQL.
  • MDM and mobile device setup/admin.
  • Email Filtering
  • RMM/MSP software
Immediate start available. Please apply todayKSBirminghamKelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kellys Privacy Statement. For information regarding data protection at Kelly, please visit theKelly website and have a look into the Privacy Statement.As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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