Service Assistant - URGENT VACANCY! Immediate start

Job Description

Summary Join our great team!Working within the historic mansion at Wallington in the heart of Northumberland you will play an integral part in the welcome of visitors within a historic setting. As a Service Assistant you will play a core part in providing first-class customer service.Youll demonstrate a passion for local history and bringing the stories alive and the history of the families who lived here at this special place.The hours will be 2 x 4 hour shifts (11.30am -3.30pm) with potential for additional hours by agreement.If you have any questions about this opportunity please contact: .ukAs this is an urgent role we will interview and possibly appoint whilst the vacancy is open, therefore wed encourage you to apply as soon as possible. What its like to work here Wallington is set in the middle of Northumberland approximately twenty miles north-west of the city of Newcastle upon Tyne. The house, at the south end of an estate which extends to nearly 13,500 acres, is surrounded by parkland and arable farmland wateredby northern tributaries of the river Wansbeck. From the house the land rises to the estate village of Cambo, and then on to poorer upland grazing, peaking at Hemmel Hill in Harwood Forest (330 metres, 1083 ft) towards the north of the estate. Shaftoe Cragis prominent in southern views from the estate; to the east Rothley Crag, topped by a folly castle, guards the road to Scotland; and to the north and west are the Simonside Hills and the Cheviots. In its glorious countryside setting Wallington survives, oneof the great estates of the north, owned by a single family, loved and embellished by succeeding owners for nine generations.Click here for more information about this location What youll be doing As a Service Assistant , you will deliver excellent service and a great visitor welcome within a historic setting based in the mansion at Wallington. Working alongside a small team of Service Assistants and other Conservation house staff you will develop& demonstrate a good knowledge of the history of the house sharing its stories to the wide variety of visitors visiting the property.Youll engage with visitors, projecting a friendly, helpful and appropriate manner. Youll demonstrate a passion for local history and bringing the stories alive and the history of the families who lived in this special place.Youll ensure visitors have information about other areas of the property, its facilities & events & the wider work of the National Trust.You will have a flexible, customer focused approach and may help out in other areas if needed. Who were looking for

• A can-do attitude

• Genuine enthusiasm for working with people

• Excellent customer service skills

• A willingness to learn new skills

• Ability to work well in a team or on your own

• Good understanding of the National Trust and what we do

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out moreabout the benefits we offer to support you.