Registration Support Assistant

Job Description

Cynorthwy-ydd Cefnogi CofrestruCaerdydd neu Lanelwy (gyda gwaith hybrid)Y SefydliadYn Gofal Cymdeithasol Cymru, rydym yn darparu arweinyddiaeth ac arbenigedd ym maes gofal cymdeithasol ar blynyddoedd cynnar yng Nghymru.Ein gweledigaeth yw gwneud gwahaniaeth cadarnhaol i ofal a chymorth i blant, oedolion au teuluoedd au gofalwyr.I wneud hyn, rydym yn arwain ar ddatblygu a rheoleiddior gweithlu gofal cymdeithasol, gwella gwasanaethau, data ac ymchwil i wella gofal.Rydym nawr yn chwilio am Gynorthwyydd Cefnogi Cofrestru i ymuno n Tm Cofrestru. Mae dwy rl ar gael, un ar sail amser llawn am gontract chwe mis ac un ar sail amser llawn ar gyfer contract 12 mis.Y Manteision- Cyflog o £22,152 - £24,707 y flwyddyn- 28 diwrnod o wyliau ynghydgwyliau banc (cynyddu gyda hyd gwasanaeth)- Diwrnodau ychwanegol i ffwrdd rhwng y Nadolig ar Flwyddyn Newydd- Cynllun pensiwn llywodraeth leol- Polisi gwaith hyblyg- Gweithio hybrid- Polisi absenoldeb teuluolOes gennych chi lygad am fanylion a diddordeb mewn prosesu data Allwch chi ateb ymholiadau yn hyderus a darparu gwybodaeth dros y ffn Ydych chi eisiau ymunothm cyfeillgar a chefnogol y mae eu gwaith yn helpu i amddiffyn y cyhoedd yng Nghymru Os felly,rydym am glywed gennych.Y RlFel Cynorthwyydd Cymorth Cofrestru, byddwch yn prosesu ceisiadau i gofrestru ar Gofrestr Gofal Cymdeithasol Cymru.Gan weithredu fel eu pwynt cyswllt cyntaf, byddwch yn darparu cefnogaeth i gwsmeriaid ac yn ymateb i ymholiadau dros y ffn, e-bost ac wyneb yn wyneb.Gan ddarparu cymorth gweinyddol rhagorol, byddwch yn adolygu, prosesu a chofnodi gwybodaeth a ddarperir, gan sicrhau bod y gofynion ar gyfer cofrestru yn cael eu bodloni a bod y manylion yn gywir.Yn ogystal, byddwch yn:- Diweddaru manylion personol a chyflogaeth y bobl gofrestredig- Prosesu taliadau ar gyfer cofrestru- Coladu gwybodaeth i gynorthwyo gyda chynhyrchu adroddiadauAmdanat tiI gael eich ystyried yn Gynorthwyydd Cymorth Cofrestru, bydd angen:- Profiad mewn amgylchedd gwasanaeth cwsmeriaid- Sgiliau Microsoft Office Suite, yn benodol Word, Outlook ac Excel- Y gallu i ddilyn gweithdrefnau a phrosesu data yn drefnus ac yn gywir- Y gallu i graffu ar ddata i sicrhau cywirdeb- Sgiliau cyfathrebu effeithiolByddair gallu i ddarllen, ysgrifennu a siarad Cymraeg yn rhugl o fudd ich cais.Y dyddiad cau ar gyfer y rl hon yw 12 Mawrth 2023.Byddwn yn adolygu ceisiadau wrth iddynt ddod i mewn, felly gall y rl hon gau yn gynt nar dyddiad a hysbysebwyd.Gallai sefydliadau eraill alwr swydd hon yn Weinyddwr, Gweinyddwr Mewnbynnu Data, Gweinyddwr Gwasanaeth Cwsmer, Cydlynydd Gwasanaeth Cwsmer, Cynorthwyydd Gweinyddol Gwasanaeth Cwsmer, neu Gynorthwyydd Gweinyddol.Felly, os ydych chi am ddatblygu eich set sgiliau fel Cynorthwyydd Cymorth Cofrestru, gwnewch gais trwyr botwm a ddangosir. Maer swydd wag hon yn cael ei hysbysebu gan Webrecruit. Maer gwasanaethau a hysbysebir gan Webrecruit yn rhai Asiantaeth Gyflogaeth.Registration Support AssistantCardiff or St Asaph (with hybrid working)The OrganisationAt Social Care Wales, we provide leadership and expertise in social care and early years in Wales.Our vision is to make a positive difference to care and support for children, adults and their families and carers.To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.We are now looking for a Registration Support Assistant to join our Registration Team. There are two roles available, one on a full-time basis for six month contract and one on a full-time basis for a 12 month contract. The Benefits- Salary of £22,152 - £24,707 per annum- 28 days holiday plus bank holidays (increasing with length of service)- Extra days off between Christmas and New Year- Local government pension scheme- Flexi work policy- Hybrid working- Family leave policyDo you have an eye for detail and an interest in processing data Can you confidently answer queries and provide information over the phone Do you want to join a friendly and supportive team whose work helps to protect the public in Wales If so, we want tohear from you.The RoleAs a Registration Support Assistant, you will process applications for registration on to the Register of Social Care Wales.Acting as their first point of contact, you will provide support to customers and respond to queries via phone, email and face-to-face.Providing excellent administrative support, you will review, process and record information provided, ensuring that the requirements for registration are met and that details are accurate.Additionally, you will:- Update the personal and employment details of registered people- Process payments for registration- Collate information to assist the production of reportsAbout YouTo be considered as a Registration Support Assistant, you will need:- Experience in a customer service environment- Microsoft Office Suite skills, specifically Word, Outlook and Excel- The ability to follow procedures and process data methodically and accurately- The ability to scrutinise data to ensure accuracy- Effective communication skillsThe ability to read, write and speak Welsh fluently would be beneficial to your application.The closing date for this role is 12 March 2023.We will review applications as they come in, so this role may close sooner than the date advertised.Other organisations might call this position Administrator, Data Entry Administrator, Customer Service Administrator, Customer Service Co-ordinator, Customer Service Administrative Assistant, or Administrative Assistant.So, if youre looking to develop your skill set as a Registration Support Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.