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Collections Agent

Yolk Recruitment Ltd
Job LocationTreforest
EducationNot Mentioned
Salary21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Collections AgentAre you working within the financial services industry Are you currently working within a Collections role Or, are you working within a customer care/support capacity and looking for an exciting new opportunity with a leading brand Then, look nofurther, I have the perfect role for you. This is what youll be doing You will be working with a highly dynamic team to cover the following tasks:

  • Work collaboratively across collections teams ensuring that department objectives are met.
  • Ensure effective collection activity on delinquent accounts through thorough review of accounts.
  • Handling and administration of deceased customer accounts.
  • Liaise with external agents and vendors as required.
  • Assist the Fraud Coordinator in investigating and reporting all fraudulent activity to Senior Management.
  • Identify accounts for Forward Flow, outsourcing, or write-off submission in accordance with defined policy and procedure criteria.
  • Instruct on Return of Goods in accordance with legal requirements and policy & procedure.
  • Meet or exceed targets for quality and quantity.
The experience youll bring to the team Experience working within the financial services in either a collections-based role or a customer service/ support capacity with the passion to step into a Collections/ Credit based role.And this is what youll get in return Up to £22,000 per annum, DOE and excellent benefits and progression opportunities!Are you up to the challenge Contact Jessica Harmer, a Finance Specialist, in branch today for immediate consideration!Please apply with a CV and a cover letter outlining why youre perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have beenunsuccessful. Please keep an eye on our website for more opportunities.

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