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Customer Service Advisor

Job LocationThornbury, Bristol
EducationNot Mentioned
Salary£10.90 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time 12 months

Job Description

Juice is delighted to be working in partnership with a leading company in North Bristol, with the appointment of a Customer Service Advisor to join their busy team on 12 month contract.We are looking for a customer-focused individual with office experience, who are confident providing a excellent levels of customer service. The role is office based, working Monday to Friday.DAY TO DAY:

  • Answering inbound calls regarding queries, orders and deliveries.
  • Accurately updating the CRM system and completing any outstanding tasks.
  • Raising tickets and prioritising urgent tasks.
  • Consistently working towards KPIs to deliver quality customer service.
  • Regularly liaising with internal teams to ensure the smooth customer journey.
WE WOULD LIKE TO SEE:
  • You must have at least 1 year’s telephone-based experience.
  • Previous call centre experience would be highly desirable.
  • Resilience, adaptability and a team player attitude.
  • Excellent computer proficiency, including knowledge of Microsoft office applications.
AND FOR YOU:
  • Free on-site parking.
  • A supportive and welcoming team.
  • Weekly pay
If this sounds of interest, then please apply today!

Keyskills :
AdvisorCall CentreCallsCustomer ServiceOrders

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