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Associate HRIS Analyst

SHL
Job LocationThames Ditton
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.PurposeThis position will give you a unique opportunity to be part of a project team that is implementing a new HRIS through 2021. SHL is currently moving HRIS from Workday to Sage People.The primary focus of the Associate HRIS Analyst role is to support the HRIS Analyst and broader HR team in driving the evolution of SHL’s global HCM system (Sage People) to support the growth of our business and enable our people to flourish. The HRIS team’s aim is to simplify how we operate and ultimately enable our employees, Managers and Leaders to make confident, data driven people decisions.The Associate HRIS Analyst will manage the operational responsibilities associated with satisfying inbound requests, system and data administration, reporting and end-user support. You will play a key role in the planning, implementation and maintenance of our HRIS.Key Accountabilities:Managing the Employee & Manager Customer ExperienceMonitoring and maintaining the global inbound HRIS inbox:

  • Delivering timely and high quality responses & solutions within agreed 48 hour SLA and exceeding customer expectations around service levels wherever possible.
  • Triage, troubleshooting and follow up with HRIS Analyst and/or subject matter experts where necessary on identified system issues.
  • Guided end-user support for completing employee transactions.
  • Work with the Global HR Business Partner and Talent Acquisition teams to maintain HR Data records.
  • Support executing complex or historical corrections or transactions on behalf of end-users (as appropriate).
    • Empowering Employees & Managers:
  • Maintain and enhance the step by step user guides to continually improve the knowledge base of the HR team and business on operational processes and Employee and Manager self-service. These user guides should empower users throughout the employee lifecycle encouraging better adoption and accurate use of the system.
    • System Maintenance & Production Support
  • Execution of general administration tasks pertaining to HR Operations and Systems management
  • Maintain integrity and security of the data in accordance with GDPR
  • End to end user acceptance testing
  • Understand security frameworks and provide access where appropriate.
    • Reports/Data Analytics
  • Maintain and run standard reports in line with ongoing end user needs from multiple departments within the organization.
  • Prepare custom reports where necessary to meet ad-hoc requests following documented guidelines and quality assurance procedures.
    • Individual Development
  • Continually research new techniques and develop knowledge of current trends and strategies in technology fields relating to HRIS.
    • Skills & Experience:
  • Experience with Sage People (or another HR Information System) administration required
  • HRIS Implementation experience preferable
  • Experience of collaborating with third party suppliers and tracking of any work requests required
  • Strong Microsoft Excel skills required
  • Strong service orientation with a high sense of ownership, accountability and execution excellence.
  • Superior interpersonal, written and oral communication skills
  • Proven ability to work independently and as part of a distributed team
  • Strong analytical, troubleshooting and problem solving abilities
  • Strong work ethic and motivated to achieve goals and exceed expectations
  • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines
  • A systems’ thinker with a process orientation and significant attention to detail
  • The ability to exercise independent judgement and discretion on issues that may be sensitive or confidential in nature.
  • Bachelor’s Degree in Business Information Systems, Management Information Systems, Computer Science, or related field
    • Required skills
  • Analysis
  • Analyst
  • HRIS
  • Sage
  • HR Software

    • Keyskills :
    Analysis Analyst HRIS Sage HR Software

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