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| Job Location | Thames Ditton |
| Education | Not Mentioned |
| Salary | £33,000 - £38,000 per annum, OTE |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
My client is a Nationwide fleet management company looking for an Account Manager.The main purpose of this role is to be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts. To maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management. To manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible.Accountabilities:To manage and control the day to day service delivery attribute to a portfolio of outsourced fleet management and leasing contractsTo provide support and advise the account management team in delivering the services to the client baseTo cultivate multiple relationships within client organisations with decision makers and influencers at senior, board level through to the driver levelTo manage the production and delivery of comprehensive fleet management reports and contract performance data and review meetings to the client baseTo identify, promote and close opportunities for maximising profitability via the provision of additional services and products into the client base;To forecast, monitor, evaluate and report on performance and management of each contractTo provide regular progress updates and reports during new contract implementations to the Director of Client Management.To monitor the performance and potential of the Account Management team and provide the direction, training and motivation necessary to secure their optimum commitment, competency and maximum efficiencyTo carry out Performance Management Reviews with direct reporting staffMust have:Well-developed commercial abilities enabling effective tender preparation, submission and contract negotiationHigh level of sector, industry and product knowledgeEqually effective at shop floor’ and boardroom’ level.Ability to negotiate, persuade and influence stakeholders to gain buy in and support at all levelsExtensive experience of team leadership and managementDetailed account and contract management experience within the fleet sector including complex and large fleet services contractsFull clean driving licenceDegree Educated