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Job Location | Studley |
Education | Not Mentioned |
Salary | 20,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Title: Customer Service AdvisorJob Type: Permanent Full timeSalary: £20,000Location: StudleyJob Description for Customer Service Advisor:Are you confident on the phone Are you a problem solver The ideal candidate for the customer service advisor role will be confident on the phone with a positive attitude. You would be required to organise the movement of the rented stock from the businessfrom various locations in the UK. This is a B2B customer service role so excellent written and verbal communication skills are required with a professional manner. You would be communicating with customers via incoming/outgoing calls as well as via email.Duties of Customer Service Advisor:-Speak to customers on the phone confidently and professionally.-Proactively complete tasks to avoid further issues for transportation of rented good.-Update database with notes every time a customer is spoken to via email/telephone.Key Skills and Attributes for Customer Service Advisor:- Confident phone manner.- Excellent written and verbal skills.-Computer literate.-Problem solver with a proactive attitude- Common sense and use of initiativeThis role has a shift of 8-5pm doing either 8:30-4:30pm or 9:00-5:00pm Monday- Friday. 25 days holiday plus bank holidays. 2/3 bank holidays required to be covered per year.If you feel you would be suitable for this role please click APPLY or send your CV to