Regional Account Manager

Job Description

This field based role as Regional Account Manager would be centred out of

• London, Suffolk, Essex and the South East

and is working for my client who are experts in the compliance industry; focussing mainly on the Motor Trade and Travel . They have one of the UKs largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insuranceservices.This is an auditory and account managing role rather than sales .

• Regional Account Manager
• London, Suffolk, Essex and the South East
• Basic Salary £34K with OTE up to £40K. (OTE is paid monthly)
• Car allowance of £350 per month (Plus 18p per mile for business mileage)
• Pension - Automatically enrolled in the Company Pension scheme 3 months after start date.
• 25 Days Holiday (plus Bank Holidays)
• Health Care (Vitality) - Following a successful probation period

Full time, Permanent.Normal working hours are 37.5 hours per week, Monday to Friday, although some flexibility is required as the requirements/needs of the business.Remote working as well as travelling within a dedicated area and the occasional needto spend nights away from home .By providing Appointed Representative status, they shoulder the burden of compliance ( of being Directly Authorised by the Financial Conduct Authority (FCA) ) so their customers can concentrate on running their day to day businesses selling cars and holidays; saving them time, money and stress.They have a wealth of resources to ensure they provide clients and network members with an unrivalled service. From their dedicated in-house IT team, outstanding customer service department through to its user friendly systems and controls. Everything isdesigned to enhance the customer experience whilst streamlining the compliance process.Purpose of the roleReporting to the Head of Oversight the purpose of the role is to. Conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectivelymanage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. To assist Network Members in compliance and to help maximise profit opportunities by providing high qualitytraining on sales processes, ITC systems and other key regulatory areas To generate income from existing network members by promoting additional services.Critical Competencies Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC)Manage customer relationships with a professional approach Provide excellent customer service Have good self-presentation and excellent inter-personal skills Readily accept responsibility for your workEnsure work is completed to internal procedures and external regulatory requirements Able to make good decisions by using information effectivelySelf-disciplined with excellent time management skills Possess exceptional attention to detail skills Be highly motivated with the ability to work independently The ability to work effectively to deadlinesGood organisational and administrative skills A strong communicator, able to handle objections, negotiate and close decision makers The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and AdministratorsExcellent presentation skills both face to face and via video call The ability to prioritise and manage several different tasks at once A polite, friendly and diplomatic mannerTraining and developmentWe pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success.A Truly Diverse Place to WorkThe company celebrates the diversity of our people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employeesfeel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres toEqual Opportunities legislation and the Equality Act 2010.

Keyskills :
Account ManagerComplianceFinancial ServicesRegional Development