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Sportsbook Operations Executive

LiveScore Group
Job LocationStoke-on-Trent
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The role will be working 37.5 hours a week with days that will be rotating and are dictated by the events calendar.Responsibilities

  • You will be required to work alongside many teams in LiveScore; such as our Trading team where you will help them review competitor prices and monitor our markets; our Customer Support team where you will provide the 2nd line of support for any information they need to deal with customer queries; also our marketing and product development teams where you will be required to give opinions to help develop new initiatives and strategies.
  • Attention to detail will be key as you will be responsible for quality control regarding all aspects on the app to identify any errors with content, such as live streams, scores, promotional banners, specials, app functionality and market offerings.
  • You will be the first point of contact for any escalations from internal departments and you will be required to liaise with the management team regarding any issues and follow ups. You will need to prioritise your tasks by potential customer impact and raise any issues via the relevant channels.
  • Working alongside our product development team to complete product testing and reporting for app releases and any upcoming projects the team are working on.
  • Working with our trading and marketing teams you will need to schedule the sport coupons and the top events based on the upcoming events and create banners for the homepage.
    • What we’re looking for
  • Knowledge of sports and betting… We don’t expect you to know everything but a drive to develop your knowledge is key.
  • A good understanding of Microsoft products and Google drive.
  • Positive attitude and a passion for self-development.
  • A great team player and good organisational skills.
    • What we can offer
  • Competitive salary
  • Performance bonus up to 20%
  • Great career progression paths
  • Childcare Voucher scheme
  • Private Healthcare scheme
  • Enhanced Maternity/Paternity/Adoption pay
  • Ride to Work Scheme
  • Virgin Tribe - access to exclusive Virgin offers and experiences
  • Life Assurance (3x salary)
  • Contributory Pension Plan
    • Come and join the most exciting and growing team in the industry and take your career to the next level!About UsLiveScore Group is home to the world’s largest scores and stats provider, boasting more than 56 million dedicated monthly users, and a sportsbook that truly packs a punch. Delivering live scores, results, tables, news and facts via native apps and an unbeatable website, LiveScore throws the spotlight on football, cricket, tennis, basketball and hockey.Launched in May 2019, Virgin Bet offers daily price boosts and a huge range of markets across all major sports. Delivering unsurpassable user experience, quality customer service and betting choices galore, we have the perfect line-up to disrupt the sportsbook market. From now on, sport is at the forefront of our agenda.Whether it be first-in-class designers, leading industry marketeers or technology, we’ll continue to make an impact by growing our talent pool across the globe. Taking our products to the fingertips of users internationally, we intend to combine our skills to create the best odds for a bright and lucrative future — and win. Required skills
  • Football
  • Sport
  • Banners
  • Sportsbook
  • User Experience

    • Keyskills :
    Spt Sptsbook

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