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Service Manager

Domus Recruitment Ltd
Job LocationStoke-on-Trent
EducationNot Mentioned
Salary28,650 - 31,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A new and upcoming care organisation are seeking a Service Manager for a supported living service in Alsager, Cheshire. The service will provide high quality care for people with enduring Mental Health conditions and some drug and alcohol abuse. They need someonewho has a track record as a manager in supported living services, particularly with an understanding of a flats model/self-contained apartments.This company are based across the North of England, who are a value driven and experienced team committed to finding innovative ways of supporting people to live the life they choose in a home of their choosing. The support packages they offer are tailoredand flexible and they can offer support to people with a variety of different needs: Mental Health, Substance Misuse, learning disability and/or Autism/Aspergers, Acquired Brain Injury, Physical Disability and Sensory Impairment.Key Responsibilities of a Service Manager:

  • As a skilled leader you will be responsible for the overall supervision, quality assurance, monitoring, regulatory requirements and day to day management of staff.
  • To plan, manage and co-ordinate the work of a team to ensure the optimum use of resources and the delivery of effective support for vulnerable people in the community.
  • To provide advice and guidance to staff. To mentor and induct new starters and be the first point of contact in the response to complaints/enquiries.
  • To manage risks, supporting the team to enable people to maximise their potential.
  • To liaise internally and externally and work with colleagues from other agencies to share best practice and knowledge and ensure clients achieve optimum outcomes.
  • To line manage staff to deliver a service of excellence, ensuring that the service capacity is maximised at all times. Managing any instances of poor performance and taking the first steps in absence management.
Service Manager Requirements:
  • Health and social care qualification relevant to the role (ie NVQ L3 or CQF L3 Certificate) or equivalent and relevant qualification.
  • Knowledge and experience of working with the relevant client group and understanding of the relevant requirements of this type of service
  • Ability to supervise staff, to monitor their performance and if necessary, take correct action and/or escalate.
  • Excellent planning and organisational skills; able to roster staff on shift patterns optimising the use of all resource.
  • A basic understanding of HR policies relating to the management of staff (Performance management, Appraisals, Absence management, Capability management etc)
Benefits:
  • Bonus Scheme
  • Internal training opportunities
  • Competitive salary
If you are interested in the above position please apply, or for more information contact Ben Hole at Domus Recruitment.As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not alreadyregistered and we secure them a role for a minimum of 1 month.

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