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Quality and Performance Manager

Honeycomb Group
Job LocationStoke-on-Trent
EducationNot Mentioned
Salary£30,000 per annum, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, part-time

Job Description

Quality and Performance ManagerLocation: Stoke, Stoke-on-TrentSalary: £30,000 pro ratadHours: 25 hours per weekContract Type: PermanentAll applications by Monday 08 February 2021We’re looking for a Quality and Performance Manager to drive service improvement across Honeycomb Group’s Concrete, Glow and Revival brands. You’ll manage a small team and work alongside the Head of Quality and Performance to review all service processes and procedures, as well as embedding service projects, mobilisations and quality audits.Job requirements:

  • You’ll need experience managing multiple projects and conflicting deadlines, with a project management qualification like Prince 2 desirable.
  • Experience of collecting, analysing and presenting data to evidence service quality.
  • Confident producing and maintaining procedures and process maps, reports and presentations.
  • Have people management experience and be able to motivate and manage a small team, making sure the team work effectively across the Group.
  • An advanced understanding of ICT including case management systems and Microsoft Office.
    • What we’re looking for:
  • Excellent written and verbal communication skills and the ability to work with teams across the organisation
  • Understanding of data protection and how to deal with sensitive information
  • Someone who is empathetic and understanding of our diverse customer groups, and passionate about creating the best possible service for these people.
  • Experience of working in the charitable sector is an advantage but not essential
    • Who we are:We’re Honeycomb Group, we know that a happy home is so much more than just a shelter. We’re a group of brands dedicated to making our region and the surrounding areas vibrant.We offer a vibrant culture with a real social purpose, a great pension scheme that we’ll contribute to, a hefty life assurance and income protection scheme, a cycle to work scheme, colleague-led development programmes, a modern approach to time off for what matters (including flexible working and an extra day off that’s just for you), a free yearly flu jab, a great reward scheme with discount at leading retailers, cinemas and gyms, as well as all the ongoing training you need to succeed.Help us to make sure everyone in our region has access to a happy home. APPLY NOW!#Working9till5 #NoWeekends #Flexible #OfficeHours #PerfomanceManager #QualityandPerformace #JobsThatGiveBack #Housing #GreatBenefits Required skills
  • Housing
  • Performance Management
  • Project Management
  • Social Housing
  • PRINCE2

    • Keyskills :
    Housing Perfmance Management Project Management Social Housing PRINCE2

    APPLY NOW

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