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| Job Location | Stoke-on-Trent |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
IT DESKTOP SUPPORT TECHNICIAN / STOKE / COMPETITIVE + BENEFITSAre you passionate about providing a first-class Desktop Support service Want to be part of a world leading organisation, that continues to grow year on year If so, this IT Desktop Support position is perfect for you!Rapiscan Systems are an industry leader in detection technology, providing inspection systems and services for ports, borders and checkpoints. We help customers combat terrorism, drug smuggling and trade fraud. We are looking for a dedicated IT Desktop Support Technician to join our team in Stoke, while also providing support to all of our European sites.What’s on Offer- Competitive salary- Pension plan- Opportunity to join a leading, trusted organisation- Excellent working environment in Stoke, with possibility to travel to other UK and European sitesKey Responsibilities of the IT Desktop Support Technician:- Desktop support in a multi-user environment- Configure, maintain and provide Desktop support to all users to ensure they have the ability to work at all times- Provide support for all applications running on servers and desktops and all hardware associated with the applications- Actively participate in team discussions- Help develop IT solutions to meet the business objectives- Create and maintain documentation on all IT systemsSkills & Experience Required:- MCP, MCSA or MCSE qualification preferred- Desktop support experience- Advanced knowledge of Microsoft Windows 7, 10- Competent knowledge of Microsoft Office 2010 and newer (ideally including O365)- Experience in writing work instructions- Capable of working with minimum supervision- Knowledge of Backup Exec andor Comm Vault back up software- Networking experience (for desktop troubleshooting) - Ability to be a self-starter and finisher- Knowledge of iPhone / Android handsets- Possess a positive attitude- Previous experience in a customer support role- Highly motivated- Excellent written and oral communication skills- Full Clean UK Driving License- Working understanding of Lotus Notes preferred but not vital (Version 8 and above)What’s NextIf you are interested in this IT Desktop Support Technician role, Apply Now and we will be in touch very soon Required skills
Keyskills :
Applications Lotus Notes Technology Windows 1st Line