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Job Location | Stoke-on-Trent |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Are you someone who works well under pressure, are fully capable of managing multiple tasks at a time, and has the skills to flourish in a role where excellent communication skills are essentialWe’re looking for the right person to fill a new and exciting role as an Internal Rail Account Manager, in a fluctuating environment where no two days are the same.We are Aura Graphics - founded in 1927, we are one of Europe’s leading commercial graphics and visual communication providers. We offer branding and image management solutions for our clients in transportation, fleet, retail and architectural markets, through the delivery of high impact print and graphics solutions.OverviewThe primary focus of this new role is to guide the customer on their journey through brand changes, to ensure a seamless and problem-free experience.Based within our Internal Sales Department in Stoke, you will be reporting to the Senior Internal Rail Account Manager. You will be taking responsibility for the coordination and delivery of rail customer projects, by liaising with customers/internal departments to ensure the efficient delivery of implementation projects.Your main duties will involve:Building, developing, promoting and nurturing collaborative and transparent relationships with clients.Coordination and management of customer projects, which require central administration and control.Management of customer expectations, as well as supporting/assisting with invoicing.Acting as company representation and liaison for quotes and quote requests.Acting as liaison for installation and field-based personnel, to assist in the resolution of issues or difficulties.Raise relevant internal paperwork on receipt of order; liaise with production, dispatch to ensure efficient, timely and accurate project delivery.Ensure raw material and any sundry goods and equipment are ordered and delivered to client’s site to facilitate efficient project delivery. Required skills
Keyskills :
Account Manager Customer Expectations Rail Sales Project Delivery