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Insurance Services Administrator

Davies Group
Job LocationStoke-on-Trent
EducationNot Mentioned
Salary20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Summary*Full training provided*Working as part of the Binding Authority Management Team based in our Stoke office, you will complete a monthly cycle of tasks that assists in the management process of insurance transactions on behalf of our clients, who insure a multitude of businessesfrom airliners to football teams!Youll work closely with our clients to provide a complete database of written business and will be responsible for managing relationships with key stakeholders to bring about continuous improvements in the provision and quality of our service.You will work to meet pre-agreed targets to ensure that internal and external SLAs, and objectives are met.Working Hours35 hours, Mon-Fri, 9am-5pmDuties and Responsibilities:

  • Updating and maintaining monitoring spreadsheets
  • Inputting accurate data
  • Deal with client enquiries
  • Comply with internal and external regulatory requirements
  • Triaging and processing all new information and correspondence
  • Working closely with brokers and third parties to obtain accurate information
  • Undertake ad-hoc project work and other relevant duties required
Skills & Experience Required:
  • Previous experience in Insurance or a regulated industry is desirable.
  • Previous experience working in an office environment.
  • Knowledge of Microsoft Office programmes; Outlook, Word and Excel.
  • Ability to interpret and manipulate data clearly and accurately with the ability to extract and identify key issues.
  • Ability to work to tight deadlines within a team environment, with good motivational, organisational, communication and presentation skills.
  • Good numerical skills, with the ability to work accurately and showing attention to detail.
  • Strong reporting capabilities.
Who are Davies GroupA specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses, with a global team of more than 4,000 professionals operating across the UK, Ireland, the US, Canada & Bermuda.Rewards and RecognitionWe embrace innovation and run an annual competition available for all colleagues to submit their ideas. 2021s top 10 finalists will travel to Nashville in Tennessee, USA where they will pitch their ideas to our investors, HGGC. The winner will receive fundingto bring their idea to life, as well as rewards for the runners up, some of our colleagues have moved across into brand new positions to further develop their ideas/projects!Other benefits include:
  • Headspace membership - teaching mindfulness, meditation and wellbeing,
  • Leadership, training & support for professional qualifications.
  • Development programmes & institute memberships.
  • Employee Assistance Programme.
  • A number of discounts - short term car insurance, the Guardian newspaper, National Tyre & Autocentre and more
Are you a Davies PersonAll Davies Group employees need to be able to demonstrate our Big IDEA; Inspire, Deliver, Empower and Aspire. It is essential all employees embed these behaviours in line with their job role.

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