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| Job Location | Stoke-on-Trent |
| Education | Not Mentioned |
| Salary | 21,000 - 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Does working for a successful online retailer, who partners with some of the UKs top homeware brands appeal to you Are you organised, not a stranger to working your way around a spreadsheet, and enjoy improving processes to make things slicker Thisrole offers:-* The chance to work for a family-owned business where youll be more than just a number and the directors "will" know your name.* A company culture that is built on its values promoting trust, and a great team ethic.* Progression opportunities as the company continues to grow.* A relaxed environment, with a casual dress code, means you can ditch your "business dress".* Autonomy, you wont be told what to do daily, all they want is for you to be responsible, and do the right thing.As Dispatch and Returns Administrator, you support customers with order processing, product dispatch, customer returns, and processing of any payments/product replacements.What youll need* Youll be a confident communicator, with a customer-centric approach.* Have an eye for detail and the ability to work quickly and accurately.* To e well organised, with the ability to multitask.* Previous administrative experience would be an advantage.* Good IT skills including MS Word and MS Excel,Other Info* A Basic salary up to £24k* Working hours: 37.5 hours per week, Monday - Friday; 09:00 - 17:00.* Onsite parking* Discount on company products* Long-term career development and progression opportunities* A modern office environment, with tea and coffee on tap.Previous experience working as a Sales Administrator, Sales Coordinator, Dispatch Administrator, Order Processor, Order Administrator