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Job Location | Stoke-on-Trent |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The RoleHere at LiveScore we pride ourselves on our excellent and unique customer service, as a Team Leader you will be expected to get the best out of people; understand team dynamics and enhancing your own as well as your team’s knowledge of the business.Our Team Leaders take ownership of their own performance and continuously look to improve, along with recognizing what contributes to a great player experience, today and tomorrow by actively walking in the advisor’s shoes on a regular basis.You will develop your team to understand the importance of customer service as well as the importance of meeting KPI’s. You will need to understand the key drivers impacting results and identify and deliver continuous improvement.Key Responsibilities
Keyskills :
Customer Complaints Menting