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Customer Services Assistant

Job LocationStoke-on-Trent
EducationNot Mentioned
Salary£8.72 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, part-time

Job Description

Summary Working within a bustling atmosphere as part of passionate team this role as a Customer Services Assistant plays a core part in providing fantastic customer service.The Hours: This role will cover weekends, school holidays & bank holidays The Salary: £8.72 per hourDuration: Fixed term until 6th September 2020 What its like to work here Biddulph Grange Garden is a Victorian garden created by Darwin contemporary James Bateman as an extension of his beliefs and scientific interests. His plant collection comes from all over the world - a visit takes you on a global journey from an Italian terrace to an Egyptian pyramid, via a Himalayan glen and Chinese-inspired garden. What youll be doing Our commercial work is essential to our continued funding. Whether it’s the car park, visitor reception, retail shop, or our café or restaurant, you’ll be part of the operations team, responsible for ensuring that we continue to deliver excellent customer service every day.You’ll be responsible for ensuring the presentation of our commercial areas is spot on, engaging our visitors, making them feel welcome and keeping all areas clean and tidy. You’ll be responsible for working across all areas of the operations team, providing support to the teams as needed. You’ll tell our visitors about the amazing work we do and what their money is funding.Please also read the full role profile attached to this advert. Who were looking for You’ll be:

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative
  • The package Benefits for working at the National Trust:
  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.
  • APPLY NOW

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