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Customer Service Advisor - Stoke

Appcastenterprise
Job LocationStoke-on-Trent
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Where: Stoke (Telecom House, Trinity Street, Hanley, Stoke-on-Trent, ST5 5ND)Full time: PermanentStarting salary: £20,511, quickly moving to £21,511 once you complete your extra trainingHourly rate: £10.52Wondering Whats In It For YouBeing part of the EE family brings a huge number of benefits including the below:

  • A great starting salary of £20,511, plus incentives throughout the year - this is increased to £21,511 once youve complete your extra training!
  • Our Smart working model which supports you to create a flexible working routine that works for you
  • Huge discounts of EE & BT products including your Mobile and Broadbandsaving you hundredsofpounds every year
  • Brand newsites! We are currently refurbing all our contact centres to make them state of the art and a great place to work
  • Great offers and cashback on hundreds of high street brands
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, for you and the family
  • A share scheme where you can invest in the company at a discounted rate
  • 25 days holiday with the option to buy more
  • Optional Pension scheme to protect your future
  • Critical Illness cover
  • Childcare vouchers
  • Gym membership discounts
  • Discounts off attractions for the family all year round
The RoleAre you someone with enthusiasm and belief in providing excellent customer serviceIf so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers.We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.Your Future With UsWe are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be.Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design,Reporting, Management and much more, we have it all.Our Aspire programme is just one example of how we can help you move your career forwards, and if youd like to know more just ask!Wondering If Youre What Were Looking ForWe believe in a completely personal environment, where youre treated like you want to be treated. Were committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or genderidentity, we recognise and celebrate our differences and embrace diversity at all levels. We also have the choice of an 8 hour or 12 hour shift pattern. Everyone is welcome at EE.What Are You Waiting For If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!

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