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Job Location | Stoke-on-Trent |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
Who we are:Established in 1880, Provident Financial Group (PFG) is one of the UKs leading suppliers of personal credit products to the non-standard lending market. We pride ourselves on being a trusted lender, serving our customer in their own homes, offering suitable affordable loans with manageable repayments.Provident delivers non-standard lending through our group businesses - Provident Home Credit, Vanquis Bank, Satsuma Loans and Moneybarn.About the role: Please note this is a fixed term contract for 12 months covering the area of Stoke. We are looking for someone to join us as a Customer Experience Manager who will be the front face of our organisation, visiting customers in their homes to provide personal loans and collecting repayments, therefore it is essential you have a full UK driving licence and access to your own car to be considered for this role.As the role will require face to face customer interaction, the ideal candidate will have excellent interpersonal and communications skills, who is reliable and dependable with good levels of personal organisation with the ability to make sound decisions resulting in good customer outcomes.You will be responsible for: