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Chinese Language Customer Account Advisor (Night Shift)

bet365
Job LocationStoke-on-Trent
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

As a Chinese Language Customer Service Advisor you will join the Asian Customer Service team to support the Companys operation at our offices based in Stoke-on-Trent.We are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.Candidates must be prepared to work nights on a 7 on 7 off basis.The role is eligible for inclusion in the Companys hybrid working policy where you will have the option to work up to three shifts from home.Preferred Skills, Qualifications and Experience:

  • Fluent in Mandarin with excellent written Chinese communication skills.
  • Ability to speak Cantonese is an advantage but not essential.
  • Good verbal and written communication skills in English.
  • Passion for delivering outstanding customer service.
  • Ability to problem solve.
  • Competent literacy and numeracy skills.
Main Responsibilities:
  • Assisting our global customer base via Live Chat, telephone and email.
  • Supporting customers with a wide variety of account queries including payment, login, verification and bet queries.
The closing date for applications is 30/01/2023.To apply send a copy of your CV with covering letter quoting the position reference CLCAANSS1222RD or click on the link to apply.By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found on the bet365careers website

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