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Customer Service Representative

Job LocationStirling
EducationNot Mentioned
Salary£21,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Exciting Opportunity: Customer Service Representative - Join us in Stirling!Ready for a rewarding career as a Customer Service Representative Diligenta, a leading player in the Life and Pensions sector, are seeking enthusiastic individuals to join our team!About the Role:As a Customer Service Representative, youll provide exceptional service to our valued customers. Youll handle customer interactions and perform back-office tasks. No sales involved - your focus is on friendly and professional conversations, assisting customerswith policy details, and collaborating with financial advisors.Key Details:

  • Location: Kildean Business Park, Stirling, FK8 1FT
  • Working Hours: Monday to Friday, 9am to 5pm (Hybrid working is available after initial onsite training)
  • Salary: Starting at £21,500 per year
Benefits:
  • 31 days of annual leave (including bank holidays).
  • Eligibility for an annual bonus scheme.
  • Join our company pension scheme.
  • Access employee wellbeing and assistance programs.
  • Employee discounts on essentials and luxuries.
  • Opportunities for personal and career development.
What Were Looking For:
  • Teamwork and passion for exceptional service.
  • Strong communication skills.
  • Empathy and quick issue resolution.
  • Good PC skills, including Microsoft Office.
About Diligenta:Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to top UK financial companies. We focus on efficient operations and delightful customer experiences through our industry-leadingBaNCS platform, impacting millions of lives in the UK.Join Our Unique Culture: We aim to be the best in-class platform-based Life and Pensions Administration Service provider. Our culture values positive change, diversity, and people development.Make an Impact: With us, youll make a daily impact, helping people with important financial decisions and life events.Ready to Take the Next Step Seize this opportunity to grow professionally and make a real impact. Apply now and join us on this exciting journey at Diligenta! Your path to a fulfilling career starts here.Were committed to equal opportunities. If you need assistance during the recruitment process due to health, disability, or any other reason, please let us know.

Keyskills :
Customer Service

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