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Business Change Delivery Manager

Job LocationStirling
EducationNot Mentioned
Salary£39,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Who are DiligentaDiligentas vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients operations. A business that has beendescribed as home by existing employees, we drive a culture that is founded on positive change and development.The OpportunityWe are seeking a Business Change Delivery Manager who can confidently lead and manage delivery of Operational Change within a functional area, ensuring the effective management of implementation activities required to successfully deliver all types of change.Youll be:

  • Managing the interface between the central change team, client, IT, 3rd party suppliers, front and back office teams to ensure successful implementation of operational change
  • Collaborating and influencing key stakeholders to ensure the operational change is planned and delivered effectively and on time
  • Collaborating with Programme and Project Managers to develop the implementation plans for each project to ensure successful delivery within regulatory standards and change framework
  • Leading and coaching your team of direct reports to deliver their readiness activity, change processes, change strategy and personal development
  • Engaging, maintaining and sharing regular updates on readiness activity across a range of stakeholders including client, SLT, and 3rd parties
You should apply if you:
  • Have previous Financial Services / regulated sector experience
  • Have proven track record of delivering large projects / programmes
  • Are well-versed in writing and delivering project plans
  • Understand key accountabilities in change delivery and adoption
  • Have a good attention to detail and high-quality outputs needed
  • Are a fast learner who is adept at problem solving, and conflict resolution
The Perks
  • 25 days holidays + 8 bank holidays
  • Discretionary annual bonus
  • Company pension scheme membership
  • Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
  • Access to our Confidential Helpline is available to be used by you and your family
  • Develop your career through a wider global organisation of the TCS family

Keyskills :
Project management

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