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Digital Administration Apprentice

QA Ltd
Job LocationStepps
EducationNot Mentioned
Salary10,400 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A large maintenance and facilities management company is now seeking a Digital Administration Apprentice to join their office support team. This organisation is part of a wider group that offers a range of different services across the UK. You will be workingbetween different departments to provide administrative support.You will be in safe hands, Core Facilities Management have taken on multiple apprentices from QA in the past so they understand the level of support required throughout your apprenticeship.Monday - Thursday 08:30am - 5:00pm, Friday 08:30am - 4:00pmAs a vital employee your Key Responsibilities are:

  • Prepare letters and correspondence to be sent out to customers using Microsoft Word.
  • Update client portals with asset information and using Microsoft Excel spreadsheets to keep track of resources.
  • Track the workloads of engineers using Joblogic software.
  • Liase with engineers and customers via telephone and email.
  • Take inbound calls from clients and pass onto the relevant staff member.
  • Respond to client queries both via the telephone and Gmail.
  • Send letters to HMRC and help file statutory returns.
  • Undertake other administrative duties such as filing and scanning.
Full training will be provided.Key Qualities:
  • Enthusiastic & confident personality.
  • Excellent communication skills - both verbally and written.
  • Excellent time management skills.
  • Good telephone manner.
  • Polite and friendly.
Future Prospects:Future prospects will be discussed upon completion of your apprenticeship.

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