Implementation Consultant

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 1 - 5%Are you curious, motivated, and forward-thinking At FIS youll have the opportunityto work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamYouwill be joining a highly motivated and driven team of people who work in the eCommerce Payment Gateway sector. We work together connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We challenge each other to improveand simplify the way things are done, helping businesses and communities thrive by advancing commerce and the financial world. What you will be doingYou will support the technical onboarding of UK Gateway Customers and future enhancements to the product suiteby participating in projects and taking ownership of the successful setup and go-live of customers. You will collaborate with many different stakeholders internally and externally. This includes, supporting Implementation Managers with Onboarding, Customerintegration, and the Team Manager on queue and project monitoring.Participate in projects to onboard customers, creating scoping documents and preparing project meetingsAct as a gatekeeper for new implementation requests raised by the business and performscoping conversations to improve the quality of detail whilst collaborating with our commercial colleaguesProvide supportive role to the wider team by assisting Implementation Managers with administrative and account setup tasksCreate knowledge articles, bestpractice guides, and templates to help customers go-live faster and minimizing delays and errors during ImplementationWhat you bring:Highly organised with a good eye for detailKeen interest in eCommerce and paymentsAble to work on multiple projects in parallelExperienceanalysing complex situations and defining solutionsExperience with process optimisation and reducing chances of mistakes happeningAdded bonus if you have:PMO or Project Management Experience Payments, eCommerce or Web development integration experienceWhatwe offer youA multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesThe chance to work on some of the most challenging, relevant issues in financial services & technologyA fantastic range of benefits designed to help supportyour lifestyle and wellbeingA broad range of professional education and personal development opportunitiesA work environment built on collaboration, flexibility and respect#LI-TC1Privacy StatementFIS is committed to protecting the privacy and security of allpersonal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcingmodel; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings,our employees, or any other part of our company.#pridepass