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| Job Location | Southwell |
| Education | Not Mentioned |
| Salary | 9.90 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.This is a flexible zero hours contract where your hours of work will vary from week to week, depending on the business need. Weekend working will also be included. The site is closed over winter so the majority of hours will fall from now and the end ofOctober. What its like to work here The Workhouse and Infirmary is a unique National Trust property focussing on the social history of the poor, giving a voice to their stories and experiences. It is a complex place that challenges us to reconsider how we care for all in our communities today.With so many connections to important contemporary questions surrounding welfare and inequality it is an exciting time to be joining the team.We are a relatively small property, with a friendly atmosphere, run by a small, dedicated staff team and wider volunteer support. Youll be working within a team of four Welcome & Service Assistants, reporting to the Welcome Manager.For more information about our property please visitwww.nationaltrust/the-workhouse-and-infirmary What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so youll be responsible for ensuring that you provide an excellent serviceto all our visitors, every day. As a Welcome & Service Assistant, its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.Youll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place youll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.Youll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for Wed love to hear from you, if this sounds like you: