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Training Co-ordinator

Job LocationShirley, Solihull
EducationNot Mentioned
Salary£24,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Training Co-ordinatorSalary: £24,500Location: Shirley - onsite car parkingHours: HYBRID - 37 hours - Monday - Friday 09.00 - 17.00, early finish on a FridayTuesday & Friday at HomeBenefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more!Seeking a role within a fast paced Training environmentPossess excellent coordination and administration skillsConfident, driven and able to work to tight deadlinesIf yes, we would love to hear from you!Description:Our client within the education sector is recruiting for a Training Co-ordinator to join their team. With a passion to learn, my client will offer full support, and everything needed to carry out the role in the most effective and successful way.Working within a fast-paced environment you will be responsible for providing the administrative support to coordinate training courses and support delegates and trainers.Key Duties:

  • Responsible for the coordination of CPD accreditation for qualifications, training and events
  • Responsible for the coordination of webinars
  • Responsible for the coordination of public and inhouse training courses
  • Accurately process training bookings
  • Issue delegate communications
  • Add future training course dates (ideally six months in advance) to the CRM, to advertise via the website
  • Confirm and cancel courses and schedule on a weekly basis and updating the schedule
  • Sourcing of trainers once courses have been confirmed
  • Raise PO is via WAP
  • Request venues and accommodation where required via the events team for external training courses (face to face)
  • Ensure the learning platforms are available and accurate before training courses go live
  • Provide telephone support to customers and stakeholders
  • Maintain open communication with the team to ensure efficiency
  • Follow relevant ISO 9001 processes to complete tasks
  • Support the Training Manager with helping to achieve the overall departmental strategy
  • Assist in the maintenance of all documentation such as customer correspondence, booking forms and training course information, to ensure accuracy and data retention policies are adhered to
  • Other ad hoc administrative duties required to support the business
Person Specification:
  • Data entry experience and intermediate levels of IT literacy
  • Ability to meet deadlines whilst maintaining a high standard
  • Proactive approach to challenges
  • Process driven
  • Good oral and written communication skills
  • Attention to detail
  • Flexibility and determination
  • Self-motivated with a positive attitude
  • Deliver customer service to best of their ability
  • Excellent knowledge of Microsoft office packages
  • Excellent communication skills
  • Time management skills
Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much moreFor more information, or to apply for this vacancy, please call Lindsey Atkins or get in touch.Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data forthe specified purpose at any time.Required skills
  • Administrative Support
  • Training
  • Training Programme
  • CRM databases
  • Meet Deadlines
  • Email Clients

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