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Job Location | Shepperton |
Education | Not Mentioned |
Salary | 25,000 - 27,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
We are hiring a new Customer Service Agent into the team!You will be working in newly decorated, modern, open plan offices based in Shepperton. A place where employees are very well looked after and have a great office culture.Excellent benefits are offered here including an early finish on a Friday, generous holiday allowance, private healthcare and a friendly, supportive atmosphere. With the business growing there is an opportunity for this role to be made permanent past the1 year cover.As one of the Customer Service Agents you will be working in a team of 4 providing excellent support and solutions to customers via phone and email.This support team have a great deal of interaction with other departments in the company, as well as external suppliers, so excellent communication skills and a great telephone manner is essential. The primary function of the role is to provide a smoothand efficient service, ensuring customers can easily do business.You will be responsible for processing orders, resolving customer queries, updating the system, speaking to suppliers, monitoring the inbox, producing reports, raising quotes, taking calls from customers, updating them on deliveries, checking the databaseand taking payments over the phone.If you enjoy giving great customer service and have some administration experience, we would love to hear from you and tell you more about this role!APPLICATION PROCESSIf you are interested in this Sales Support Administrator job and would like to discuss it in more detail, get in touch and click apply now! Alternatively you can also call us for a confidential chat about the role.Amaryllis Search and Selection is a complete service recruitment consultancy - specialists in the Financial and HR arena. Successful applicants will be contacted within 5 working days. If you have not heard from us after this time please assume you havebeen unsuccessful. We wish you the best of luck in your career search.In line with GDPR Regulations, by applying to this role and submitting your CV, we will take this as confirmation of you agreeing to us holding your details. We will use your details and CV in order to process and proceed with your application on this role,as well as any future roles we feel suitable. Full details of our GDPR and Privacy Policy can be found on our website.
Keyskills :
Customer CareCustomer QueriesCustomer SatisfactionCustomer ServiceTelephone Manner