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Customer Experience Administrator

Job LocationShepperton
EducationNot Mentioned
Salary£22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Experience Associate – VIP Clients – Shepperton – £22,000 basic + benefitsA successful, market-leading delivery partner in the events sector is looking for a highly skilled, Customer Experience Associate to help looking after their VIP Clients.Our client support corporate companies to maximise fundraising revenues. They currently support over 140 events a year and pride themselves in their ability to maximise the fund raised at the events and their service that goes with it.The successful candidate will be a key member of the team, helping to shape the direction of their fast-growing business.Benefits

  • Company discretionary bonus
  • Flexible working opportunities
  • Gym membership
  • Luxury social team events
  • Professional training and ongoing personal and professional development
  • Opportunity to attend high-end VIP events
  • 23 days holiday (increasing with length of service) + Christmas off
  • Pension
  • Flexible working
Job role
  • Data entry issuing vouchers through the CRM
  • Raising invoices
  • Managing a pipeline of 60-80 bookings at one time. These vary from Private Dining, Meal Reservations, Hotel and Spa Stays.
  • Building strong relationships with VIP clients
Skills/experience required
  • Customer-oriented approach
  • Excellent relationship building skills
  • Excellent organisations skills and diary management
  • Strong attention to detail
Please apply here with your CV

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