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Rent Arrears Officer

Sellick Partnership
Job LocationSeaham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Rent Arrears Officer12 month FTCSeahamSellick partnership are currently assisting in the recruitment of a Rent Arrears Officer on a 12 month fixed term contract in the Seaham area.The Rent Arrears Coordinator will act as a support to the Recovery and Arrears specialist and deliver an outstanding recovery and arrears service.Duties of the Rent Arrears Officer:

  • Provide first line generalist recovery and arrears advice, support, and intervention to maximise income in line with income collection recovery procedures and statutory framework, with a view to resolving matters right first time to support customers inclearing their arrears/debt
  • Maximise income collection and deliver a modern, accessible, efficient, and effective recovery service to their client group
  • Provide high quality welfare information and advice to tenants, signposting to other agencies acting on behalf of believe housing
  • Routinely monitor former tenant and other income stream accounts and take prompt action when an account falls into arrears, agreeing payment plans to clear arrears within reasonable timescales
  • Setup Direct Debits where required and providing support to customers until payment patterns are established
  • Assist in the preparation of service charge statement to tenants/leaseholders in line with the rent setting and service charge policy
  • Assist the Income and Recovery Specialist (former and other sundry deb) in evaluating and measuring the impact of advice and referrals on income and the wellbeing of customer
The Rents arrears Officer should have:
  • Experience working in an income environment, ideally supporting the business across recovery/arrears management and credit control including controlling outstanding debts and arrears
  • Working knowledge of income collection recovery procedures, welfare benefits and welfare benefit reforms and the statutory framework in which they operate
  • Ideally have obtained or is working towards a recognised qualification in Housing or Income collection
If you believe you have the necessary skills and experience for the Rent Arrears role, please apply now or contact Nyari Breslin at Sellick Partnership.Sellick Partnership is a market-leading professional services recruitment specialist operating across the Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equalopportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years experience and salary levels purely as a guide. We are happyto consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on howyour personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.

Keyskills :
ArrearsHousingRentrentsrecoveryHomesrent collectionsundry debt and performance

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