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Administrator

Job LocationSeaham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time Work from home

Job Description

AdministratorCounty DurhamOngoing temporarySellick partnership are currently assisting in the recruitment of an Administrator to join their customer insight team on an ongoing temporary basis.Working on a hybrid basis, the Administrator will be responsible for acting as the first point of contact for the service users and customers.Responsibilities of the Customer service administrator:

  • Manage the inbox and contacts through the organisations bespoke system
  • Act as the first point of contact when a complaint comes in to allow the organisation to quickly acknowledge and establish position
  • Be responsible for the coordination of responses from other services to deal effectively with MPs
  • General admin duties such as booking in meetings, formatting letters, doing quick follow up calls to customers if required
Requirements of the Customer insight administrator:
  • Competent in using IT systems, including excel
  • Experience of working with customers or within a customer service setting
If the above role is of interest, please click apply now or contact Ellie Parkinson at Sellick partnership.Disclaimer: Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. Over the years we have built up an enviable relationship with employers and our expert team of consultants boast up-to-date market knowledgeand a strong reputation making Sellick Partnership best placed to help you. Sellick Partnership is proud to be an equal opportunities employer. Please note our advertisements use years experience and salary levels purely as a guide. We are happy to considerapplications from all candidates who are able to demonstrate the skills necessary to fulfil the role. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footeron our website.

Keyskills :
Customer servicecustomer service advisorhousing administratorhousing customer service

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